Thank you for visiting sostraining.com.au, a site owned by Special Occasion Speeches (SOS) a communications training company, located in Melbourne, VIC. We respect and protect the privacy of our users. This privacy policy tells you how we collect and use information.
 

In summary – we will never provide your personal information to anyone who is not connected with Special Occasion Speeches. Your personal information will only be used for the purposes of providing services or information to you.
 
We collect some information automatically when you visit the SOS website via third-party vendors such as Google Analytics. This is aggregated, information collected in an anonymous form and includes information such as the number, date and timing of visits to the website and the pages of the website visited frequently. This information is not personal information and collected for statistical purposes only.

 

For further details of how we use Google Analytics, please refer to the Website Usage Management section below.
 
You may also choose to provide us with personal information if, for example, you subscribe to our newsletter, send us questions through e-mail, register for an event or participate in our training.
 
Personal information that is collected by SOS will be used by, and disclosed to, company employees, contractors or third party vendors whose duties require them to use it in order to help SOS fulfil transactions with you or to otherwise help SOS provide goods and/or services to you. Such contractors may be located inside or outside Victoria. Personal information collected by SOS will only be used to enable SOS to provide you with better service.
 

Access to and correction of personal information

You may request access to any personal information that the Company may have collected about you. Also, you may request correction of your personal information if you can establish that it is not accurate, complete or up-to-date. For access and correction, contact:
 
Special Occasion Speeches

PO Box 118

St Kilda, VIC, 3182, AUS

Phone: 03 9939 7599

Email: info@sostraining.com.au

 

Information we collect via the SOS website and social media channels

If you choose to engage with any of the services provided on our website we collect information in two ways:
 
1. Information you provide. (Personal Information) – For example, you may have signed up to an account to use some of our services and we ask for personal information, like your name, email address, telephone number. If you want to join our social media communities, we have access to your publicly visible details, which may include your name and photo
 
2. Information we get from your interaction with our services. (Aggregated information – collected in an anonymous form) – For example, we may identify the type of device you use to access our services, age, gender and interests through third-party vendors such as Google Analytics.
 
If you access social media channels such as Twitter, Facebook and YouTube you should be aware that any information you post onto such media is available for the public to see. You should therefore check your individual privacy settings for profiles and accounts on social media networks and their privacy policies. SOS strongly recommends that you regularly check and configure the privacy settings for your profiles and accounts to make sure that you know what information you are making available, and to which audience.
 

Data Quality and Security

While SOS takes reasonable precautions to protect the information it holds from unauthorised use, the nature of the information systems is such that the security of information cannot be guaranteed. SOS relies on commercially available technologies for the security of its information systems – this applies not only to SOS but to the use of online information security systems in general.
 
SOS relies on the information that users provide and it is the users’ responsibility to ensure that information they submit is accurate. Users are prohibited from posing as someone else. SOS will deactivate accounts and delete information in these circumstances.
 

Website Usage Measurement

This website uses Google Analytics tracking code to understand how you are using the internet and the SOS website.
 
We have implemented the following Google Analytics features for Display Advertising:
 
• DoubleClick Campaign Manager integration

• Demographics and Interest Reporting
 
SOS and third-party vendors, including Google, use first-party “cookies” (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to retrieve statistics on how our visitors use the SOS website, social media channels and other internet services provided, how long you are on those channels, how you got there etc. Google Analytics cookies do not collect personal identifiable information about your visits to the website. They do however collect other non-personal information including your IP address which is transmitted to and stored by Google on servers in the United States. This information will help us understand and better meet our audience’s needs.
 
SOS may also use other technologies that use cookies to allow the website to track personal usage information and “remember” users when they return to this website and other online services provided by SOS. No personal information will be collected through these processes.
 
By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy for the purposes set out above.
 

How we use information we collect

SOS collects information (such as age, gender and interests) in order to understand the type of information and activity you may choose to participate in when engaging with SOS’s website content, social networks, and other services. This information helps us to provide a better service, ensure content is relevant and improve how and when we communicate with you.

 

SOS will not merge personally identifiable information with non-personally identifiable information collected via Google Analytics tracking code without your consent.
 
By using this website, you consent to the processing of data about you in the manner and for the purposes set out above.
 

Data Storage

Please note that the personal information you submit using some of the services on our website (including Google Analytics, Newsletter Subscriptions and downloading documents) will be stored on secure databases which reside in Australia.
 
Personal information submitted using other services on our website, unless indicated to the contrary will be stored in in a cloud infrastructure provided by the cloud service provider, Crucial Cloud Hosting. The cloud will only be accessible by the Company and members of the Crucial cloud service provider team. Personal information will predominantly be stored on Crucial’s data centres located in New South Wales.